Shipping and Returns

We ship worldwide.

We do not ship to russian federation and belarus.

Orders across Ukraine can be sent:
– by Nova Poshta to a branch convenient for you;
– by courier to the address specified by you.

International shipping is available worldwide (we do not ship to russian federation and belarus). Standard delivery of shipments takes 10-30 working days, depending on the destination. Express delivery usually takes 1-7 business days.
Unfortunately we cannot guarantee delivery time frames, however most of orders arrive in time.

Most of international orders are originally shipped from Kyiv, Ukraine, where our studio is located, with DHL Express, Nova Poshta Global, National Post (Ukrposhta).

For Return and Exchange we accept items that are unused, unworn, unwashed, unaltered, and in undamaged condition, with all original tags attached within 14 days from the date of receipt of the order.

If an item is customized, personalized or specifically made to order it cannot be returned or refunded unless it is faulty.

Payments

You can pay for the order in the following ways:
– by Visa or MasterCard (WayForPay);
– cash or card on delivery at the Nova Poshta branch (in Ukraine);
– to a PrivatBank or Monobank card (the transfer can be made at any bank branch, terminal, through Privat24 or Monobank apps).

Prices displayed on site do not include international taxes and customs fees, your delivery might be a subject to additional costs depending on the destination country’s legislation. When your order arrives at Customs, you are responsible for paying all import duties, customs and local sales taxes.

Silk

Yes, we use only natural silk for our garments. Most of the fabrics you see on our website are pure silk and now we have been testing new fabrics to add to our assortment garments made from silk blends.

The difference between silk fabrics is that they’re made with different weaves and structures – making them different types of silk. For example, silk satin (or silk charmeuse) is a highly lustrous, fluid fabric. Sandwashed silk satin is a variation of classic silk satin but with a soft, matte finish. Silk crêpe is made with twisted threads that give the resulting fabric a distinct, pebbly texture and a slightly rough surface. Silk twill can be recognized by its obvious weave pattern.

Silk is a luxurious fabric that requires some special care to maintain its beauty and longevity. Here are some tips for caring for silk garments:
– Always hand wash or have silk garments professionally cleaned. Avoid using a washing machine, as the agitation and heat can cause shrinkage and damage.
– Use a mild detergent specifically designed for silk or a mild, non-alkaline soap. Avoid using bleach or harsh chemicals, as they can damage the fibers.
– Wash silk garments in cold water, as warm or hot water can shrink or damage the fabric.
– Never wring or twist silk garments. Gently press out excess water and lay the garment flat to dry.
– Avoid direct sunlight or heat sources when drying silk, as this can cause fading or damage.
– Iron silk garments on the lowest heat setting, or use a steamer, while the garment is still damp.
– Store silk garments in a cool, dry place, preferably on a padded hanger or folded neatly in a drawer. Avoid storing silk in plastic bags, as this can trap moisture and cause mildew.
– Be careful when wearing silk garments around sharp objects, as silk is easily snagged or torn.

Follow these care instructions to keep your silk garments looking beautiful for years to come.

Pure silk is made from a natural protein-fiber so it has a tendency to wrinkle depending on the variety and isn’t as wrinkle-resistant as synthetic fibers.
Silk is more likely to wrinkle if it is left crumpled up somewhere while it is damp.
Some types of silk such as crepe or twill are less prone to wrinkling than other types of silk, but they can still wrinkle if they aren’t hung up right away.

Ironing is the simplest way to deal with wrinkles, but you should set the iron heat at the lowest point when ironing silk clothes. We recommend to iron your silk garment while it’s still a bit wet.

The safest techniques to remove wrinkles from silk clothes is steamer.

When there is no appropriate option to remove wrinkles from silk clothes, for example while traveling, try place your silk clothes on a hanger and then hang it in the bathroom (at a place where the garment would not get wet) and switch the hot water shower on. It would generate enough steam to react with the silk clothes inside the bathroom and would help to remove the wrinkles from the garment.

If your silk clothes had only a few wrinkles, then you can try using a hair dryer for a quick fix.

Silk is not a static-free fabric. In fact, it is among the most common fabrics that cause static along with wool, polyester, and fur.

In order to get rid of static cling, we recommend the following: hang silk garment in the bathroom after taking a shower, so it will absorb moisture and significantly reduce static cling. You can also apply a moisturising cream to your body before putting the garment on. As a rule, static cling may happen because of dry air. It’s better to leave silk garments in a room with humidified air. We also pack care instructions together with our garments, but we are always here to answer all your questions.

Still have questions?