For Return and Exchange we accept items that are unused, unworn, unwashed, unaltered, and in undamaged condition, with all original tags attached within 14 days from the date of receipt of the order.
Please note, all returns and exchanges are made at customer’s expense. If the quality of the item will not meet the required standards it will be returned to the customer at customers expense.
To return and exchange goods send a request to care@serenity-wear.com.
Please allow up to 14 business days for your return to be processed.
Need help?
Contact us at care@serenity-wear.com for questions related to exchanges, refunds and returns.